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Virtual Medical Assistant Support

Reliable administrative support for your practice, so your team can focus on patient care.

Igrek Solutions provides virtual medical assistant support to help medical practices manage daily administrative tasks, improve follow-up, reduce backlogs, and keep workflows moving efficiently.

Virtual Medical Assistant Support


Igrek Solutions provides remote administrative support to help medical practices manage daily workflows, reduce backlogs, improve follow-up, and keep operations moving efficiently.

What We Can Support​

  • Patient Scheduling
    Schedule, reschedule, confirm, and coordinate appointments.

  • Patient Calls & Callbacks
    Support inbound and outbound patient communication.

  • Insurance Verification
    Verify eligibility and insurance information.

  • Prior Authorization Support
    Submit, track, and follow up on medication, imaging, and procedure authorizations.

  • Referral Coordination
    Process and track incoming and outgoing referrals.

  • Medication Refill Coordination
    Organize refill requests and route them to the appropriate clinical team member.

  • Chart & Documentation Support
    Assist with administrative chart tasks and documentation follow-up.

  • EHR Administrative Support
    Support
    administrative tasks within your practice's EHR workflow.

How We Support Your Practice

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Stacked Office Papers

​Reduce Administrative Workload

 

Take time-consuming tasks off your in-office team.

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A realistic, professional healthcare ope

​Improve Workflow Follow-Up​

 

​Keep referrals, authorizations, scheduling, and calls moving.

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Teamwork Hands Together

​Support Your Existing Staff

 

​Work alongside your team and support established workflows.

​Flexible Support

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​Adjust support based on your practice’s workload and needs.​

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